Privacy Policy:
The confidentiality of our customers' personal information is fundamental and a commitment of the company.
The processing of your Personal Data complies with the GDPR and Law no. 58/2019
1. Collection and processing of user data
There are several circumstances in which we request personal data from a user ("User") of the website hosted at https://www.hotelserradaire.com/ ("Website"), that is, information that allows the identification of the User and their contact details ("Personal Data"): when making a reservation, when registering on our Website, subscribing to the newsletter, becoming a member of our loyalty programs, sending us a contact request for a conference or event for your company, or when sending us an unsolicited or solicited application form. The Personal Data collected and processed consist of information related to name, email address, gender, date of birth, address, telephone number, credit card information, and identification document number. Thus, the entity responsible for collecting Personal Data is SA Hotels with headquarters in Rua Francisco Marto, 83 , 2495-448 Fátima (Portugal) and with tax number 502178299.
2. Use and purposes of processing User data
We identify technical information from your computer when you visit the pages of our Website, such as the IP (Internet Protocol), the operating system, and the browser type ("Usability Information"). We use this information to improve the quality of your visit to our Website, and we will not disclose it to entities outside the company without your consent. Usability Information and Personal Data are referred to in this Privacy Policy as "User Data".
3. Access to Personal Data
The company guarantees the means that allow the User to access their Personal Data. If you wish to access your Personal Data, you must contact the company as described herein.
4. Rectification of Personal Data
The User has the right to request, at any time, the rectification of their Personal Data, either through their respective User Account, or, namely, under the terms of the Privacy Policy.
5. Security of User Data
To ensure the security of User Data and maximum confidentiality, we treat the information you have provided to us in an absolutely confidential manner, in accordance with our internal security and confidentiality policies and procedures. Whenever credit card information is requested, this communication is carried out via a secure SSL (Secured Sockets Layer) line, when you are using SSL-enabled browsers, such as Microsoft Internet Explorer or Netscape Navigator. We will also use SSL on all pages where personal information is requested, which means that your information will be sent over the internet in an encrypted form. You can verify that you are in secure mode when you see a padlock or key icon in the lower right or lower left corner of your screen. Additionally, you will see that the first characters of the Website's URL will be "https", indicating that you are accessing a secure server. However, User Data may circulate on the network without security conditions, and may be viewed and/or used by unauthorized third parties. Should this occur, the company is not responsible for the theft, destruction, or dissemination of User Data.
6. Use of Cookies
When you visit our Website, a small text file (Cookie) is created and saved on your computer's hard drive. This file, by recognizing you, will allow you easier and faster access, as well as the personalization of the Website according to your preferences. Most browsers automatically accept these files (Cookies), but you can delete them or set them to automatically block. In the "Help" menu of your browser, you will find how to make these settings. However, if you do not allow the use of cookies, there may be some functionalities that you will not be able to use.
7. Changes to the privacy policy
The company reserves the right to change the Privacy Policy at any time. In case of modification of the Privacy Policy, the date of the last change, available at the top of this page, is also updated. If the change is substantial, a notice may also be placed on the Website.
8. Contact and right to withdraw
If you wish to ask questions/make complaints related to the Privacy Policy; rectify your Personal Data; stop receiving commercial correspondence, including emails from the company; or withdraw your consent for sharing your Personal Data with third parties, you can do so via the email info@hotelserradaire.com .
9. Applicable law and jurisdiction
The Privacy Policy, as well as the collection, processing, or transmission of User Data, are governed by the applicable laws of the Republic of Portugal. Any disputes arising from the validity, interpretation, or execution of the Privacy Policy, or related to the collection, processing, or transmission of User Data, must be exclusively submitted to the jurisdiction of the judicial courts of the district of Lisbon, without prejudice to the applicable mandatory legal norms.
10. Hyperlinks
The portal of https://www.hotelserradaire.com/ allows access to other web pages managed and controlled by third parties through different links to facilitate users' search for information, content, and Internet services, without, in any case, being considered a recommendation or invitation to visit them. The creation of a hyperlink from a web page of another Internet portal to any of the pages of the paraty.es portal must comply with the following conditions: - Any hyperlink to the Website will be made to its main page or main pages of the sections it contains. - The reproduction, in no case, of the services or content of the company's portal is permitted. - The web page where the hyperlink is established will not contain illegal information or content, contrary to morality, good customs, or public order, nor will it provide content contrary to any third-party rights. - No false, inaccurate, or incorrect statement will be included about the portal pages, nor about its services or content. - No deep-links, IMG or image links, or frames with the pages of the paraty.es Website will be established without the prior express authorization of the company. The establishment of the hyperlink will not imply the existence of relations between the company and the owner of the web page or Website from which it is made, nor that the company has authorized the hyperlink or supervised, known, accepted, or assumed the services and content offered on that website.